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Products

Discover how zapEHR’s developer-first headless EHR supports the creation of custom, scalable healthtech products for your growing care team.

Developer console

zapEHR is the only EHR platform that streamlines manipulation of any FHIR resource from an accessible, user-friendly console. Develop applications faster than ever before by leveraging our APIs and proprietary infrastructure tools. Maximize interoperability with the products your team depends on, while exceeding industry compliance standards.

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Scheduling

zapEHR helps you transform complex, multi-provider scheduling into the flexible workflows both clinicians and administrators deserve. This functionality even extends to patients–leverage secure access to deliver flexible self-scheduling and modification of any future visit. Whether you’re uploading documents, checking insurance eligibility, or collecting clinical information manually, zapEHR pipes all data directly to your EHR.

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Intake and questionnaires

Create custom intake workflows, design patient-centric questionnaires, and incorporate standardized assessments to collect information before and during your patients’ care. Build dashboards to track individual patient progress over time and aggregate data. Leverage automated insights to substantiate recommendations, referrals, and interventions for your whole patient population.

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Virtual visit

Meet your patients wherever they are with HIPAA-compliant, customizable video workflows accessible from zapEHR’s virtual suite. Telehealth visits integrate seamlessly with scheduling tools, while EHR proximity enables appointment reminders, point-of-care documentation completion, and time tracking capability.

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Clinical documentation

Consider every document covered by template resources that span custom designs and pre-configured layouts. zapEHR’s interoperability-first configuration connects pre-visit records and questionnaires directly with live note-taking; set clinical pathways that require resources based on specific patient population. Easily pipe key data to external sources for claims, prescriptions, and true interdisciplinary care.

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Prescriptions

Build the complex medication workflows provider teams need to serve patients at the pharmacy of their choice. Integrate frictionlessly with your pre-existing, standalone products to ensure important information about authorizations, costs, allergies, and contraindications are never missed. Leverage a full spectrum of e-prescription services to track new prescriptions and never miss a refill.

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Billing

zapEHR cuts the complexity of insurance and billing protocols through complete eligibility checks and estimate costs for patients–before the visit starts. Securely send data to clearinghouses, external claims management services, and payers. Optimize payment completion rates through integrating directly with your chosen transaction processing service.

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Patient portal

Make healthcare second nature for your patients. Design accessible online portals where online payments, appointment modification, record storage, and information logging are unified under one click. Deliver lab and test results immediately and assign tasks with tracked completion. Build HIPAA-compliant texting and chat tools to stay connected.

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Patient satisfaction

Design and send surveys that improve patient satisfaction and retention through the collection of real-time feedback. Build analytics dashboards to execute in-depth analysis of survey data to improve the patient experience and to make sure you’re on track for the CAHPS program.

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An EHR that is ‘Just Right’

Leverage your perfect combination of zapEHR’s modular capabilities to create an EHR that is flexible, innovative, and interoperable–while fully customized to the needs of patients and the providers who serve them.

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Features

Scheduling and reminders

Make it easy for patients to self-schedule and edit appointments, send automated reminders to reduce missed visits. Seamlessly manage provider schedules on an easy-to-use dashboard.

Patient intake

Use standardized assessments or create custom forms and questionnaires to enable easy patient intake, assessments, and engagement.

Assessments

Use a customizable dashboard to track individual patient progress over time and view aggregated data to see how your interventions are working for your whole patient population.

Virtual appointment

zapEHR provides a HIPAA-compliant and customizable video workflow to conduct virtual visits that meet your patients’ needs wherever they are. zapEHR’s virtual visit platform seamlessly integrates with existing EHRs and patient portals to help you complete point-of-care documentation and give clear follow-up tasks to your patient.

Notes and tasks

Customizable templates for different types of notes
Pre-built templates for SOAP notes, standardized assessments
Clinical pathways that help determine what documentation and assessments are needed
Notes linked with charges and claims to support billing
BPAs

Billing

From verifying patients’ eligibility and benefits to easily filing claims with any payor and collecting payments, zapEHR’s billing tools automate the payment process every step of the way.

Patient page

Make it easy for patients to make payments online, review their records, see lab and test results as soon as they are available, and complete tasks to meet their healthcare needs.

Patient satisfaction

Get real-time patient feedback about the quality of your services to improve patient satisfaction and retention. View survey data on a dashboard to discover how you can improve the patient experience and to make sure you’re on track for the CAHPS program.

Want to try zapEHR?

We’ll help you get started.